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Location
About the job
Job summary
Here at The Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent support to our entitled personnel!
We have an exciting opportunity for a AO Practice Administrator to join the team here at Catterick Garrison.
This is a Part Time position for 30 hours per week.
Does this sound of interest to you? If so, we would love to hear from you.
Job description
Working in a enriching area of DMS with an aim to increasing the effectiveness and efficiency of the regional health service.
The post holder will be responsible for providing a high standard of administrative support to Defence Medical Services.
The Administrator will receive all patients and visitors to the Medical Centre in an appropriate manner; make appointments for consultations/clinics for patients using the appropriate systems. Ensure that all medical files are up-to-date, accurate and neat, overseeing and assisting with all filing; circulate patient records around the Medical Centre as required. Assist with the implementation of systems for the successful performance of medico-legal requirements, medical ethics, and patient confidentiality.
Person specification
Duties of the role include but are not limited to:
- Adding routine clinics on Defence Medical information capability program (DMICP) when directed by the Practice manager or if the Practice manager is absent.
- Answering telephone calls and receive all patients and visitors ensuing patient confidentiality at all times.
- Maintaining the appointment system on DMICP and managing daily clinics on DMICP
- Reviewing each medical record on patient contact to check for out of date vaccinations, audios & health checks and make appropriate appointments.
Please see the Terms of Reference for full details of the role.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Changing and Improving
- Seeing the Big Picture
- Communicating and Influencing
- Working Together
- Delivering at Pace
Benefits
Being part of the Civil Service entitles you to a wide range of fantastic benefits including flexible working arrangements, generous annual leave allowance and attractive pension options. Further benefits of this role are listed below:
- 25 days holiday a year, growing one day a year to 30 days after five years (pro rata)
- A competitive remuneration package
- Learning and development tailored to your role
- A culture encouraging inclusion and diversity
- Free on-site parking
- Access to on-site fitness facilities
- On-site dining facilities and coffee shop
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This job role may be suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station which is based on business assessment of where the work is best done) and working from home as a personal choice (if the role is suitable for this). If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post.
The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.
There will be no reimbursement for any travel expenses for the interview.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcingteam@mod.gov.uk.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
