Job Purpose
Continuously research and explore various options and avenues to expand and maximise ROI through professional and ethical business dealings.
$ads={1}
Job Responsibilities
1.Contribute to the achievement of branch profit and ROI.
- Minimise Theft – ensure that correct processes are implemented and adhered to with regards to checking in of vehicles and releasing of vehicles;
- Report any deviations and suspicious activities to manager immediately.
2.Establish internal controls to deliver efficient processes and systems.
- Implement and provide input on current processes and systems.
- Ensure correct and timeous preparation for vehicles to be load on time and online auction, keys availability, starting of vehicles and loading of 360 pics.
Dashboard Maintenance:
- Check Received on Site vehicles to ensure all vehicles received are stocked in.
- Ensure a turnaround time of 24 hours for vehicles “Received on Site” to “Stocked In” status.
- Ensure that all vehicles received and stocked in via the phone app is successfully uploaded.
- Monitor all on site queries and ensure correct statuses are applied to vehicles received and released.
- Escalate any discrepancies / problems to Management immediately.
3.Achieve a consistent high quality of work across all arears at all times.
- Provide Stock Take lists of vehicles on hand timeously and on assigned dates by management.
- Theft incident reports to be provided to management immediately.
4.Ensure world class customer service at all customer interfaces.
- Supplier and Customer queries to be actioned immediately to ensure that turnaround time is adhered to.
- Ensure that calls and emails are answered immediately.
5.Management and development of Human Resources.
- Motivate team / work force.
- Ensure necessary training towards new processes and systems.
- Leave forms / Time sheets of team to be correct and sent to management timeously.
Job Requirements:
- Knowledge of eNatis system
- Clearance Process
- Matric,
- 2 years Experience Customer Service
- Microsoft (all suites)
$ads={2}
